{"id":8735,"date":"2026-09-25T13:15:15","date_gmt":"2026-09-25T13:15:15","guid":{"rendered":"https:\/\/3solutions.pt\/?page_id=8735"},"modified":"2026-09-25T17:50:17","modified_gmt":"2026-09-25T17:50:17","slug":"implementacao","status":"publish","type":"page","link":"https:\/\/3solutions.pt\/en\/implementacao\/","title":{"rendered":"Implementa\u00e7\u00e3o"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8735\" class=\"elementor elementor-8735\">\n\t\t\t\t<div class=\"elementor-element elementor-element-345d22c e-flex e-con-boxed e-con e-parent\" data-id=\"345d22c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b769a8 elementor-widget elementor-widget-html\" data-id=\"2b769a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- GRUPO JAP 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.im-size,#jap-implementation .im-rollout,#jap-implementation .im-region,#jap-implementation .im-measure,#jap-implementation .im-work,#jap-implementation .im-next{padding:70px 0}\r\n    #jap-implementation .im-ribbon__item{font-size:10px;overflow-wrap:anywhere}\r\n    #jap-implementation .im-button{width:100%}\r\n  }\r\n  @media(prefers-reduced-motion:reduce){#jap-implementation .im-button{transition:none}}\r\n<\/style>\r\n\r\n<div id=\"jap-implementation\" aria-labelledby=\"im-title\">\r\n  <section class=\"im-hero\">\r\n    <div class=\"im-wrap im-hero__grid\">\r\n      <div>\r\n        <span class=\"im-kicker\">Grupo JAP \u00d7 3Solutions \u00b7 Plano de execu\u00e7\u00e3o<\/span>\r\n        <h1 id=\"im-title\">Implementar o PRO <span>com m\u00e9todo e proximidade.<\/span><\/h1>\r\n        <p class=\"im-hero__lead\">Um plano nacional que respeita a opera\u00e7\u00e3o das lojas, cria espa\u00e7o para pr\u00e1tica em grupos pequenos e acompanha a aplica\u00e7\u00e3o das compet\u00eancias entre momentos.<\/p>\r\n      <\/div>\r\n      <aside class=\"im-hero__aside\" aria-label=\"Princ\u00edpio de implementa\u00e7\u00e3o\">Cada etapa desenvolve uma compet\u00eancia. O terreno permite pratic\u00e1-la. Os indicadores ajudam a decidir o ajuste seguinte.<\/aside>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <div class=\"im-ribbon\" aria-label=\"Tr\u00eas dimens\u00f5es da implementa\u00e7\u00e3o\">\r\n    <div class=\"im-wrap im-ribbon__items\">\r\n      <div class=\"im-ribbon__item\"><b>01<\/b> Organiza\u00e7\u00e3o dos grupos<\/div>\r\n      <div class=\"im-ribbon__item\"><b>02<\/b> Forma\u00e7\u00e3o e aplica\u00e7\u00e3o<\/div>\r\n      <div class=\"im-ribbon__item\"><b>03<\/b> Acompanhamento e KPIs<\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <section class=\"im-section im-principles\" aria-labelledby=\"im-principios\">\r\n    <div class=\"im-wrap\">\r\n      <span class=\"im-kicker\">Desenho operacional<\/span>\r\n      <h2 id=\"im-principios\">Uma estrutura ajustada \u00e0 escala do Grupo JAP.<\/h2>\r\n      <p class=\"im-section__lead\">A proposta considera cerca de 100 profissionais experientes, distribu\u00eddos por lojas de diferentes regi\u00f5es. A composi\u00e7\u00e3o final dos grupos parte da lista de participantes, das equipas e da disponibilidade operacional validada pelo Grupo JAP.<\/p>\r\n      <div class=\"im-principles__grid\">\r\n        <article class=\"im-principle\"><small>01 \/ GRUPOS<\/small><h3>Pr\u00e1tica com participa\u00e7\u00e3o<\/h3><p>Grupos pequenos d\u00e3o tempo para experimentar conversas, receber feedback e trabalhar situa\u00e7\u00f5es de cada loja.<\/p><\/article>\r\n        <article class=\"im-principle\"><small>02 \/ REGI\u00d5ES<\/small><h3>Proximidade geogr\u00e1fica<\/h3><p>O planeamento por Norte, Centro e Sul aproxima participantes e facilita a organiza\u00e7\u00e3o das desloca\u00e7\u00f5es.<\/p><\/article>\r\n        <article class=\"im-principle\"><small>03 \/ ETAPAS<\/small><h3>Progress\u00e3o aplicada<\/h3><p>Perform, Recommend e Own decorrem por sequ\u00eancia, com oportunidades para praticar entre momentos.<\/p><\/article>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"im-size\" aria-labelledby=\"im-grupos\">\r\n    <div class=\"im-wrap\">\r\n      <span class=\"im-kicker\">Dois cen\u00e1rios de grupos<\/span>\r\n      <h2 id=\"im-grupos\">A dimens\u00e3o do grupo define a intensidade da pr\u00e1tica.<\/h2>\r\n      <p class=\"im-size__lead\">Ambos os cen\u00e1rios mant\u00eam as tr\u00eas etapas do percurso. A escolha determina o n\u00famero aproximado de grupos e de sess\u00f5es a realizar para cerca de 100 participantes.<\/p>\r\n      <div class=\"im-size__options\">\r\n        <article class=\"im-option im-option--focus\">\r\n          <span class=\"im-option__tag\">Cen\u00e1rio de equil\u00edbrio<\/span>\r\n          <h3>At\u00e9 9 profissionais por grupo<\/h3>\r\n          <p class=\"im-option__math\">Cerca de 12 grupos \u00b7 cerca de 36 sess\u00f5es nas tr\u00eas etapas<\/p>\r\n          <p>Combina participa\u00e7\u00e3o ativa com uma opera\u00e7\u00e3o nacional mais concentrada. Os grupos podem distribuir-se por 8 a 9 profissionais.<\/p>\r\n          <div class=\"im-option__exercise\">Pr\u00e1tica em tr\u00eas trios: consultor, cliente e observador alternam pap\u00e9is.<\/div>\r\n        <\/article>\r\n        <article class=\"im-option\">\r\n          <span class=\"im-option__tag\">Cen\u00e1rio de maior proximidade<\/span>\r\n          <h3>At\u00e9 6 profissionais por grupo<\/h3>\r\n          <p class=\"im-option__math\">Cerca de 17 grupos \u00b7 cerca de 51 sess\u00f5es nas tr\u00eas etapas<\/p>\r\n          <p>Amplia o tempo de interven\u00e7\u00e3o e feedback por participante. Os grupos podem distribuir-se por 5 a 6 profissionais.<\/p>\r\n          <div class=\"im-option__exercise\">Pr\u00e1tica em dois trios, com mais ciclos de observa\u00e7\u00e3o e repeti\u00e7\u00e3o.<\/div>\r\n        <\/article>\r\n      <\/div>\r\n      <p class=\"im-size__foot\">C\u00e1lculo ilustrativo: um encontro por grupo em cada uma das tr\u00eas etapas, considerando 100 participantes. O dimensionamento final, a dura\u00e7\u00e3o de cada encontro e o formato do PRO Together s\u00e3o definidos com o Grupo JAP.<\/p>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"im-rollout\" aria-labelledby=\"im-sequencia\">\r\n    <div class=\"im-wrap\">\r\n      <span class=\"im-kicker\">Sequ\u00eancia de trabalho<\/span>\r\n      <h2 id=\"im-sequencia\">Preparar, praticar, acompanhar e integrar.<\/h2>\r\n      <p class=\"im-section__lead\">Cada fase produz informa\u00e7\u00e3o \u00fatil para a seguinte, mantendo a aprendizagem ligada \u00e0 atividade real das equipas.<\/p>\r\n      <div class=\"im-rollout__grid\">\r\n        <article class=\"im-phase\"><span class=\"im-phase__num\">00<\/span><div><h3>Alinhamento inicial<\/h3><p>Validar participantes, regi\u00f5es, grupos, calend\u00e1rio, exemplos comerciais, fontes de dados e indicadores de partida.<\/p><\/div><\/article>\r\n        <article class=\"im-phase\"><span class=\"im-phase__num\">01<\/span><div><h3>Perform<\/h3><p>Trabalhar abordagem, escuta, diagn\u00f3stico, comunica\u00e7\u00e3o e condu\u00e7\u00e3o de conversas com clientes.<\/p><\/div><\/article>\r\n        <article class=\"im-phase\"><span class=\"im-phase__num\">02<\/span><div><h3>Pr\u00e1tica entre momentos<\/h3><p>Aplicar uma a\u00e7\u00e3o concreta em contactos reais e trazer exemplos para reflex\u00e3o na etapa seguinte.<\/p><\/div><\/article>\r\n        <article class=\"im-phase\"><span class=\"im-phase__num\">03<\/span><div><h3>Recommend<\/h3><p>Transformar conhecimento de produto em recomenda\u00e7\u00f5es ligadas \u00e0s prioridades de cada cliente.<\/p><\/div><\/article>\r\n        <article class=\"im-phase\"><span class=\"im-phase__num\">04<\/span><div><h3>Own<\/h3><p>Acolher leads com escolha definida, descobrir o motivo do interesse e assegurar continuidade.<\/p><\/div><\/article>\r\n        <article class=\"im-phase\"><span class=\"im-phase__num\">05<\/span><div><h3>PRO Together<\/h3><p>Integrar casos, partilhar pr\u00e1ticas e relacionar comportamentos com os KPIs acordados.<\/p><\/div><\/article>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"im-region\" aria-labelledby=\"im-regioes\">\r\n    <div class=\"im-wrap\">\r\n      <span class=\"im-kicker\">Organiza\u00e7\u00e3o territorial<\/span>\r\n      <h2 id=\"im-regioes\">Um programa nacional com execu\u00e7\u00e3o pr\u00f3xima.<\/h2>\r\n      <p class=\"im-region__lead\">A distribui\u00e7\u00e3o regional organiza participantes, locais e desloca\u00e7\u00f5es a partir da rede real de lojas do Grupo JAP.<\/p>\r\n      <div class=\"im-region__grid\">\r\n        <article class=\"im-region__card\"><span>REGI\u00c3O 01<\/span><h3>Norte<\/h3><p>Constituir grupos a partir das unidades e equipas da regi\u00e3o, com local de encontro a validar.<\/p><\/article>\r\n        <article class=\"im-region__card\"><span>REGI\u00c3O 02<\/span><h3>Centro<\/h3><p>Equilibrar proximidade, disponibilidade e continuidade da opera\u00e7\u00e3o comercial.<\/p><\/article>\r\n        <article class=\"im-region__card\"><span>REGI\u00c3O 03<\/span><h3>Sul<\/h3><p>Organizar sess\u00f5es e desloca\u00e7\u00f5es com a mesma sequ\u00eancia pedag\u00f3gica e crit\u00e9rios de pr\u00e1tica.<\/p><\/article>\r\n      <\/div>\r\n      <p class=\"im-region__note\">O calend\u00e1rio considera a atividade das lojas e a possibilidade de distribuir participantes de uma mesma unidade por grupos diferentes.<\/p>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"im-measure\" aria-labelledby=\"im-kpis\">\r\n    <div class=\"im-wrap im-measure__grid\">\r\n      <div>\r\n        <span class=\"im-kicker\">Acompanhamento dos KPIs<\/span>\r\n        <h2 id=\"im-kpis\">Os dados mostram onde apoiar a pr\u00e1tica.<\/h2>\r\n        <p class=\"im-measure__lead\">A implementa\u00e7\u00e3o liga observa\u00e7\u00e3o de comportamentos a indicadores do funil: resposta \u00fatil \u00e0 lead, motivo da escolha compreendido, pr\u00f3ximo passo, acompanhamento, visita ou experi\u00eancia e venda.<\/p>\r\n      <\/div>\r\n      <div class=\"im-measure__list\">\r\n        <div class=\"im-measure__item\"><strong>Antes do percurso<\/strong><p>Definir cada indicador, fonte, universo, respons\u00e1vel e linha de base.<\/p><\/div>\r\n        <div class=\"im-measure__item\"><strong>Entre etapas<\/strong><p>Rever amostras de contactos, praticar um comportamento e recolher feedback no terreno.<\/p><\/div>\r\n        <div class=\"im-measure__item\"><strong>No PRO Together<\/strong><p>Ler tend\u00eancias agregadas, discutir casos e escolher as pr\u00e1ticas comuns a refor\u00e7ar.<\/p><\/div>\r\n        <div class=\"im-measure__item\"><strong>Na continuidade<\/strong><p>Comparar per\u00edodos equivalentes e ajustar metas e a\u00e7\u00f5es com a lideran\u00e7a.<\/p><\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"im-work\" aria-labelledby=\"im-responsabilidades\">\r\n    <div class=\"im-wrap im-work__grid\">\r\n      <div>\r\n        <span class=\"im-kicker\">Trabalho conjunto<\/span>\r\n        <h2 id=\"im-responsabilidades\">O programa cresce com a participa\u00e7\u00e3o das equipas.<\/h2>\r\n        <p class=\"im-work__lead\">A 3Solutions estrutura conte\u00fados, dinamiza os momentos de aprendizagem e apoia a leitura da aplica\u00e7\u00e3o. O Grupo JAP valida prioridades, participantes, opera\u00e7\u00e3o e dados. As chefias ajudam a dar continuidade \u00e0s pr\u00e1ticas no terreno.<\/p>\r\n      <\/div>\r\n      <div class=\"im-work__panel\">\r\n        <small>Defini\u00e7\u00e3o antes do arranque<\/small>\r\n        <p>Fechamos em conjunto a dimens\u00e3o dos grupos, os locais, a dura\u00e7\u00e3o e o calend\u00e1rio de cada etapa, o formato do PRO Together e os indicadores que a opera\u00e7\u00e3o permite acompanhar com qualidade.<\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"im-next\" aria-labelledby=\"im-proximo\">\r\n    <div class=\"im-wrap im-next__grid\">\r\n      <div>\r\n        <span class=\"im-kicker\">A seguir<\/span>\r\n        <h2 id=\"im-proximo\">Uma vis\u00e3o clara da ordem de execu\u00e7\u00e3o.<\/h2>\r\n        <p>O Roadmap apresenta a progress\u00e3o do projeto, os marcos de valida\u00e7\u00e3o e as decis\u00f5es necess\u00e1rias para preparar a proposta final.<\/p>\r\n      <\/div>\r\n      <div class=\"im-next__actions\">\r\n        <a class=\"im-button\" href=\"https:\/\/3solutions.pt\/en\/roadmap\/\">Ver o Roadmap <span aria-hidden=\"true\">\u2197<\/span><\/a>\r\n        <a class=\"im-button im-button--quiet\" href=\"https:\/\/3solutions.pt\/en\/pro-together\/\">Voltar a PRO Together<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Grupo JAP \u00d7 3Solutions \u00b7 Plano de execu\u00e7\u00e3o Implementar o PRO com m\u00e9todo e proximidade. Um plano nacional que respeita a opera\u00e7\u00e3o das lojas, cria espa\u00e7o para pr\u00e1tica em grupos pequenos e acompanha a aplica\u00e7\u00e3o das compet\u00eancias entre momentos. Cada etapa desenvolve uma compet\u00eancia. O terreno permite pratic\u00e1-la. Os indicadores ajudam a decidir o ajuste [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8735","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Implementa\u00e7\u00e3o - 3 Solutions | WE SPEAK RETAIL - Consultoria e Forma\u00e7\u00e3o retalho<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3solutions.pt\/en\/implementacao\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Implementa\u00e7\u00e3o - 3 Solutions | WE SPEAK RETAIL - Consultoria e Forma\u00e7\u00e3o retalho\" \/>\n<meta property=\"og:description\" content=\"Grupo JAP \u00d7 3Solutions \u00b7 Plano de execu\u00e7\u00e3o Implementar o PRO com m\u00e9todo e proximidade. 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