{"id":8733,"date":"2026-09-25T13:14:16","date_gmt":"2026-09-25T13:14:16","guid":{"rendered":"https:\/\/3solutions.pt\/?page_id=8733"},"modified":"2026-09-25T18:08:10","modified_gmt":"2026-09-25T18:08:10","slug":"pro-together","status":"publish","type":"page","link":"https:\/\/3solutions.pt\/en\/pro-together\/","title":{"rendered":"PRO Together"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8733\" class=\"elementor elementor-8733\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5468e2c e-flex e-con-boxed e-con e-parent\" data-id=\"5468e2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48bedbc elementor-widget elementor-widget-html\" data-id=\"48bedbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- GRUPO JAP \u00b7 PRO | PRO 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.tg-kpis__grid{grid-template-columns:repeat(3,minmax(0,1fr))}\r\n    #jap-together .tg-method__grid{grid-template-columns:repeat(4,minmax(0,1fr))}\r\n    #jap-together .tg-method__examples{grid-template-columns:repeat(3,minmax(0,1fr))}\r\n    #jap-together .tg-outcome__grid{grid-template-columns:minmax(0,1fr) minmax(0,.8fr);gap:75px}\r\n    #jap-together .tg-next__grid{grid-template-columns:minmax(0,1fr) auto;gap:40px}\r\n  }\r\n  @media(max-width:759px){\r\n    #jap-together .tg-band__item span{font-size:11px;overflow-wrap:anywhere}\r\n    #jap-together .tg-section,#jap-together .tg-lab,#jap-together .tg-kpis,#jap-together .tg-method,#jap-together .tg-outcome,#jap-together .tg-next{padding:70px 0}\r\n    #jap-together .tg-button{width:100%}\r\n  }\r\n  @media(prefers-reduced-motion:reduce){#jap-together .tg-button{transition:none}}\r\n<\/style>\r\n\r\n<div id=\"jap-together\" aria-labelledby=\"tg-title\">\r\n  <section class=\"tg-hero\">\r\n    <div class=\"tg-wrap tg-hero__grid\">\r\n      <div>\r\n        <span class=\"tg-kicker\">Grupo JAP \u00d7 3Solutions \u00b7 Momento coletivo<\/span>\r\n        <h1 id=\"tg-title\">PRO <span>Together<\/span><\/h1>\r\n        <p class=\"tg-hero__statement\">A experi\u00eancia de cada profissional torna-se conhecimento de toda a equipa.<\/p>\r\n        <p class=\"tg-hero__lead\">Um momento de integra\u00e7\u00e3o para aplicar Perform, Recommend e Own a situa\u00e7\u00f5es reais, partilhar solu\u00e7\u00f5es entre equipas e acompanhar a evolu\u00e7\u00e3o comercial com indicadores claros.<\/p>\r\n      <\/div>\r\n      <aside class=\"tg-hero__aside\" aria-label=\"Prop\u00f3sito do momento coletivo\">Os profissionais trazem casos do terreno. O grupo analisa decis\u00f5es, treina alternativas e leva pr\u00e1ticas concretas para a atividade seguinte.<\/aside>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <div class=\"tg-band\" aria-label=\"Tr\u00eas compet\u00eancias reunidas\">\r\n    <div class=\"tg-wrap tg-band__grid\">\r\n      <div class=\"tg-band__item\"><b>P<\/b><span>Conduzir a conversa<\/span><\/div>\r\n      <div class=\"tg-band__item\"><b>R<\/b><span>Recomendar valor<\/span><\/div>\r\n      <div class=\"tg-band__item\"><b>O<\/b><span>Assumir a oportunidade<\/span><\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <section class=\"tg-section tg-collective\" aria-labelledby=\"tg-sentido\">\r\n    <div class=\"tg-wrap\">\r\n      <div class=\"tg-collective__grid\">\r\n        <div>\r\n          <span class=\"tg-kicker\">O sentido do PRO Together<\/span>\r\n          <h2 id=\"tg-sentido\">Da aprendizagem individual a uma pr\u00e1tica comum.<\/h2>\r\n          <p class=\"tg-section__lead\">Cada equipa encontra situa\u00e7\u00f5es diferentes. A partilha permite reconhecer o que funciona, testar outras abordagens e aproximar a forma como os profissionais escutam, recomendam e acompanham clientes em todo o Grupo JAP.<\/p>\r\n        <\/div>\r\n        <p class=\"tg-collective__aside\">A maturidade comercial cresce quando os bons exemplos circulam e se tornam uma refer\u00eancia para todos.<\/p>\r\n      <\/div>\r\n      <div class=\"tg-collective__cards\">\r\n        <article class=\"tg-collective__card\"><small>01 \/ CASOS<\/small><h3>Trazer a realidade<\/h3><p>Partilhar conversas, recomenda\u00e7\u00f5es e leads com situa\u00e7\u00f5es concretas para analisar.<\/p><\/article>\r\n        <article class=\"tg-collective__card\"><small>02 \/ PR\u00c1TICA<\/small><h3>Treinar em conjunto<\/h3><p>Experimentar perguntas, argumentos e pr\u00f3ximos passos com feedback entre profissionais.<\/p><\/article>\r\n        <article class=\"tg-collective__card\"><small>03 \/ ACORDOS<\/small><h3>Levar para o terreno<\/h3><p>Escolher pr\u00e1ticas comuns que cada equipa possa aplicar e acompanhar.<\/p><\/article>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"tg-lab\" aria-labelledby=\"tg-laboratorio\">\r\n    <div class=\"tg-wrap tg-lab__grid\">\r\n      <div>\r\n        <span class=\"tg-kicker\">Exemplo de trabalho coletivo<\/span>\r\n        <h2 id=\"tg-laboratorio\">O cliente j\u00e1 escolheu o carro. A equipa descobre a oportunidade.<\/h2>\r\n        <p class=\"tg-lab__lead\">Partimos de uma lead real, com os dados pessoais retirados, em que o cliente pede um modelo espec\u00edfico. O grupo constr\u00f3i uma resposta \u00fatil, explora a raz\u00e3o da escolha, apresenta valor e define a continuidade da rela\u00e7\u00e3o.<\/p>\r\n      <\/div>\r\n      <div class=\"tg-lab__panel\">\r\n        <small>Laborat\u00f3rio PRO<\/small>\r\n        <strong>Um caso. Tr\u00eas compet\u00eancias aplicadas.<\/strong>\r\n        <ol>\r\n          <li><b>Perform:<\/b> acolher o pedido e formular perguntas que revelam prioridades.<\/li>\r\n          <li><b>Recommend:<\/b> ligar caracter\u00edsticas do autom\u00f3vel \u00e0 utiliza\u00e7\u00e3o prevista.<\/li>\r\n          <li><b>Own:<\/b> combinar o pr\u00f3ximo passo e planear o acompanhamento.<\/li>\r\n          <li><b>Partilha:<\/b> identificar a abordagem que a equipa leva para novos contactos.<\/li>\r\n        <\/ol>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"tg-kpis\" aria-labelledby=\"tg-indicadores\">\r\n    <div class=\"tg-wrap\">\r\n      <span class=\"tg-kicker\">KPIs que ajudam a evoluir<\/span>\r\n      <h2 id=\"tg-indicadores\">Medir a pr\u00e1tica. Ler a evolu\u00e7\u00e3o. Ajustar a a\u00e7\u00e3o.<\/h2>\r\n      <p class=\"tg-kpis__lead\">O painel combina comportamentos comerciais com resultados do funil. Cada indicador ter\u00e1 defini\u00e7\u00e3o, fonte de dados e per\u00edodo de leitura acordados com o Grupo JAP.<\/p>\r\n      <p class=\"tg-kpis__heading\">Comportamento e gest\u00e3o da oportunidade<\/p>\r\n      <div class=\"tg-kpis__grid\">\r\n        <article class=\"tg-kpi\"><span class=\"tg-kpi__tag\">01 \u00b7 Primeira resposta<\/span><h3>Resposta \u00fatil \u00e0 lead<\/h3><p>Percentagem de leads eleg\u00edveis que recebem uma resposta personalizada no prazo definido para cada canal.<\/p><\/article>\r\n        <article class=\"tg-kpi\"><span class=\"tg-kpi__tag\">02 \u00b7 Diagn\u00f3stico<\/span><h3>Motivo da escolha compreendido<\/h3><p>Percentagem dos contactos analisados em que ficou identificado o que levou o cliente a escolher aquele carro.<\/p><\/article>\r\n        <article class=\"tg-kpi\"><span class=\"tg-kpi__tag\">03 \u00b7 Dire\u00e7\u00e3o<\/span><h3>Pr\u00f3ximo passo acordado<\/h3><p>Percentagem de leads contactadas com uma a\u00e7\u00e3o concreta e um momento de continuidade combinados.<\/p><\/article>\r\n        <article class=\"tg-kpi\"><span class=\"tg-kpi__tag\">04 \u00b7 Continuidade<\/span><h3>Acompanhamento realizado<\/h3><p>Percentagem de a\u00e7\u00f5es de seguimento concretizadas no momento acordado com o cliente.<\/p><\/article>\r\n        <article class=\"tg-kpi\"><span class=\"tg-kpi__tag\">05 \u00b7 Avan\u00e7o<\/span><h3>Lead para visita ou experi\u00eancia<\/h3><p>Percentagem de leads eleg\u00edveis que avan\u00e7am para uma visita, conversa aprofundada ou experi\u00eancia com o autom\u00f3vel.<\/p><\/article>\r\n        <article class=\"tg-kpi\"><span class=\"tg-kpi__tag\">06 \u00b7 Resultado<\/span><h3>Lead para venda<\/h3><p>Percentagem de leads eleg\u00edveis que evoluem at\u00e9 \u00e0 venda, observada dentro do per\u00edodo de decis\u00e3o definido.<\/p><\/article>\r\n      <\/div>\r\n      <p class=\"tg-kpis__note\">A linha de base resulta dos dados existentes. As metas, os canais, os crit\u00e9rios de elegibilidade e a cad\u00eancia de an\u00e1lise s\u00e3o definidos em conjunto na implementa\u00e7\u00e3o.<\/p>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"tg-method tg-section\" aria-labelledby=\"tg-trabalho\">\r\n    <div class=\"tg-wrap\">\r\n      <span class=\"tg-kicker\">Como trabalhamos os KPIs<\/span>\r\n      <h2 id=\"tg-trabalho\">Indicadores transformados em h\u00e1bitos de trabalho.<\/h2>\r\n      <p class=\"tg-section__lead\">Cada leitura aponta para uma a\u00e7\u00e3o pratic\u00e1vel. O objetivo \u00e9 perceber onde a conversa avan\u00e7a, onde precisa de apoio e qual o comportamento a treinar a seguir.<\/p>\r\n      <div class=\"tg-method__grid\">\r\n        <article class=\"tg-method__step\"><span class=\"tg-method__num\">01<\/span><h3>Definir a base<\/h3><p>Alinhar significado, fonte, per\u00edodo e respons\u00e1vel de cada KPI; recolher a situa\u00e7\u00e3o de partida.<\/p><\/article>\r\n        <article class=\"tg-method__step\"><span class=\"tg-method__num\">02<\/span><h3>Observar casos<\/h3><p>Analisar uma amostra de contactos e identificar perguntas, respostas e pr\u00f3ximos passos.<\/p><\/article>\r\n        <article class=\"tg-method__step\"><span class=\"tg-method__num\">03<\/span><h3>Treinar uma a\u00e7\u00e3o<\/h3><p>Ensaiar uma melhoria concreta, aplicar no terreno e recolher feedback das equipas.<\/p><\/article>\r\n        <article class=\"tg-method__step\"><span class=\"tg-method__num\">04<\/span><h3>Rever a evolu\u00e7\u00e3o<\/h3><p>Comparar per\u00edodos equivalentes, partilhar aprendizagens e ajustar a pr\u00e1tica seguinte.<\/p><\/article>\r\n      <\/div>\r\n      <div class=\"tg-method__examples\" aria-label=\"Exemplos de trabalho a partir dos indicadores\">\r\n        <div class=\"tg-method__example\"><strong>Motivo da escolha<\/strong>Treinar perguntas que revelam a raz\u00e3o por tr\u00e1s do modelo procurado.<\/div>\r\n        <div class=\"tg-method__example\"><strong>Pr\u00f3ximo passo<\/strong>Ensaiar convites concretos para visita, experi\u00eancia ou conversa seguinte.<\/div>\r\n        <div class=\"tg-method__example\"><strong>Lead para visita<\/strong>Rever respostas reais e melhorar a liga\u00e7\u00e3o entre o pedido e a a\u00e7\u00e3o proposta.<\/div>\r\n      <\/div>\r\n      <p class=\"tg-method__statement\">Dados agregados mostram tend\u00eancias. Os casos reais ajudam a compreender o que est\u00e1 por tr\u00e1s dos n\u00fameros.<\/p>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"tg-outcome\" aria-labelledby=\"tg-entrega\">\r\n    <div class=\"tg-wrap tg-outcome__grid\">\r\n      <div>\r\n        <span class=\"tg-kicker\">O que fica deste momento<\/span>\r\n        <h2 id=\"tg-entrega\">Uma refer\u00eancia comum para continuar a evoluir.<\/h2>\r\n        <p class=\"tg-outcome__lead\">PRO Together re\u00fane o conhecimento do grupo em pr\u00e1ticas comerciais partilhadas e numa leitura clara dos indicadores a acompanhar.<\/p>\r\n      <\/div>\r\n      <div class=\"tg-outcome__list\">\r\n        <div class=\"tg-outcome__point\"><span aria-hidden=\"true\">\u2197<\/span>Casos reais discutidos e novas respostas experimentadas.<\/div>\r\n        <div class=\"tg-outcome__point\"><span aria-hidden=\"true\">\u2197<\/span>Pr\u00e1ticas comuns escolhidas pelas equipas.<\/div>\r\n        <div class=\"tg-outcome__point\"><span aria-hidden=\"true\">\u2197<\/span>KPIs definidos com fonte, per\u00edodo e respons\u00e1vel.<\/div>\r\n        <div class=\"tg-outcome__point\"><span aria-hidden=\"true\">\u2197<\/span>Pr\u00f3ximas a\u00e7\u00f5es ligadas \u00e0 aprendizagem e aos resultados.<\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <section class=\"tg-next\" aria-labelledby=\"tg-seguinte\">\r\n    <div class=\"tg-wrap tg-next__grid\">\r\n      <div>\r\n        <span class=\"tg-kicker\">A seguir<\/span>\r\n        <h2 id=\"tg-seguinte\">Da pr\u00e1tica comum \u00e0 execu\u00e7\u00e3o nacional.<\/h2>\r\n        <p>A implementa\u00e7\u00e3o organiza grupos, calend\u00e1rio, aplica\u00e7\u00e3o no terreno e leitura dos indicadores que ajudam a consolidar as pr\u00e1ticas trabalhadas.<\/p>\r\n      <\/div>\r\n      <div class=\"tg-next__actions\">\r\n        <a class=\"tg-button\" href=\"https:\/\/3solutions.pt\/en\/implementacao\/\">Ver implementa\u00e7\u00e3o <span aria-hidden=\"true\">\u2197<\/span><\/a>\r\n        <a class=\"tg-button tg-button--quiet\" href=\"https:\/\/3solutions.pt\/en\/own\/\">Voltar a Own<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Grupo JAP \u00d7 3Solutions \u00b7 Momento coletivo PRO Together A experi\u00eancia de cada profissional torna-se conhecimento de toda a equipa. Um momento de integra\u00e7\u00e3o para aplicar Perform, Recommend e Own a situa\u00e7\u00f5es reais, partilhar solu\u00e7\u00f5es entre equipas e acompanhar a evolu\u00e7\u00e3o comercial com indicadores claros. Os profissionais trazem casos do terreno. O grupo analisa decis\u00f5es, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8733","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PRO Together - 3 Solutions | WE SPEAK RETAIL - Consultoria e Forma\u00e7\u00e3o retalho<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3solutions.pt\/en\/pro-together\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PRO Together - 3 Solutions | WE SPEAK RETAIL - Consultoria e Forma\u00e7\u00e3o retalho\" \/>\n<meta property=\"og:description\" content=\"Grupo JAP \u00d7 3Solutions \u00b7 Momento coletivo PRO Together A experi\u00eancia de cada profissional torna-se conhecimento de toda a equipa. 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